Refund Policy

All sales through Winter are final & non-refundable unless there was an error fulfilling your order. Please see our Terms of Service for more information.

If you have received an error with your NFT purchase, we automatically refund your payment. Please email [email protected] for further help.

However, we can help you transfer your NFT to your own wallet to sell your digital goods on digital marketplaces, such as OpenSea. Please contact [email protected] to learn more!